Criteria for Query Escalation
- Each Region has a resolver dedicated to councilors who need to escalate un-resolved matters
- Only the following Queries will be accepted for escalation:
- All queries must be accompanied by an account number (#800…)
- All escalated queries must have a valid reference number
- Query must be older than 90 days
- The above criteria has been developed into a form.
- See attached form
| REGIONS | NAME | SURNAME | EMAIL ADDRESS |
| A | Maggie | Ramoroalo | MaggieR@joburg.org.za |
| Gladys | Buys | GladysB@joburg.org.za | |
| B | Sibongile | Zondo | SibongileZ@joburg.org.za |
| Nkwane | Mohlala | NkwaneM@joburg.org.za | |
| C | Busisiwe | Silubane | BusisiweS@joburg.org.za |
| Heinrich | Du Plooy | HeinrichD@joburg.org.za | |
| D | Lindiwe | Luthuli | LindiweL@joburg.org.za |
| Sydmore | Mlangeni | SydmoreM@joburg.org.za | |
| E | Ndivhuwo | Phemula | NdivhuwoP@joburg.org.za |
| Phumza | Maqungo | PhumzaM@joburg.org.za | |
| F | Yoliswa | Ncube | YoliswaN@joburg.org.za |
| Andile | Bafo | AndileB@joburg.org.za | |
| G | Phumie | Morakane | MorakaneP@joburg.org.za |
| Enock | Sithole | EnockS@joburg.org.za |
Do you know your region? Click on the map below for more information
